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Debtor Tracing Services

Accurate and up-to-date contact information is essential for effective debt recovery. When a customer fails to pay and their details are incorrect, tracking them down can become a difficult and time-consuming process. Our debtor tracing services help locate your customers, ensuring you can proceed with recovery efforts without unnecessary delays.

Having accurate and current customer information is crucial when trading on credit terms. If your customer misses a payment and you discover that the contact details you hold are outdated or incorrect, it can turn the debt recovery process into a lengthy and frustrating challenge.

Whether you’re preparing to extend credit to a potential client or are struggling to locate a debtor in default, our debtor tracing services offer a reliable solution. At Hilton-Baird, our experienced and qualified in-house team provides fast and effective tracing, no matter where you are in the order-to-collections process.

We specialise in locating hard-to-find debtors and delivering detailed, factual reports that enable you to take the next steps in your recovery efforts. Our comprehensive service streamlines the tracing process, saving you time and effort, while ensuring you’re able to pursue debts without unnecessary delays.

Your debtor tracing options

A range of options to help locate and assess the status of hard-to-find debtors. From credit checks and basic tracing methods to more detailed employment traces and status reports, we offer comprehensive solutions to support your debt recovery efforts and ensure you have the information needed to take the right course of action.

Status reports

For a more in-depth investigation, our status reports offer comprehensive insights into a debtor’s current situation. These reports go beyond the scope of a credit check or employment trace by providing a full profile, which includes a debtor’s credit and payment history. It helps to evaluate whether pursuing litigation is the right option when faced with unpaid debts and is used by many of our clients for making strategic recovery decisions.

Basic tracing

Basic debtor tracing service uses a variety of methods to locate hard-to-find customers. We check publicly available records, including the Electoral Roll and Land Registry, to verify details. Additionally, we review the Insolvency Register and London Gazette for any information, conduct telephone checks, and utilise social media and advanced online search techniques to track down your debtor.

Credit checks

Before offering credit to a potential customer, it’s essential to carry out a credit check to assess their creditworthiness. These checks evaluate their credit score and identify any negative information, such as County Court Judgments (CCJs), that could indicate financial risk. This helps you make informed decisions when extending credit.

Employment trace

If you know where a debtor resides, we can trace their employment status, identifying where they are employed, their job title, and, where applicable, contact details. This information is crucial when considering legal action, as understanding a debtor's employment status can help verify their ability to pay and support or refute reasons for non-payment.

Advantages of Working with Us:

Experienced Professionals

With years of expertise, our team is adept at managing even the most complex debt recovery cases with high efficiency. You can rely on us to provide effective solutions tailored to your requirements.

Tailored Solutions

We recognise that every business operates differently. That’s why we deliver bespoke debt collection services designed to align seamlessly with your unique needs and objectives.

Improved Cash Flow

Our tried-and-tested strategies are crafted to minimise payment delays and optimise cash flow, giving you greater control over your finances and the stability to grow your business.

Customer Relationships

We prioritise the preservation of your valuable client relationships by employing ethical and considerate recovery practices, ensuring your reputation remains impeccable.

Transparent Communication

We believe in complete transparency throughout the debt recovery process. You’ll receive regular updates and detailed reports, ensuring you’re always informed and in control.

Nationwide Coverage

With services spanning across the UK, we’re equipped to assist businesses in every region, providing consistent, high-quality support no matter where you’re located.

Make an enquiry

Have a question or need assistance? Simply fill out our enquiry form, and a member of our team will get back to you promptly. Whether you’re looking for advice, information on our services, or a tailored solution, we’re here to help.

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